Producción CyT

Proceedings of SigDial 2009 - Turn-yielding cues in task-oriented dialogue

Congreso

Autoría:

GRAVANO, AGUSTIN ; Julia Hirschberg

Fecha:

2009

Editorial y Lugar de Edición:

Association for Computational Linguistics

Resumen *

We examine a number of objective, automatically computable TURN-YIELDING CUES -- distinct prosodic, acoustic and syntactic events in a speaker?s speech that tend to precede a smooth turn exchange -- in the Columbia Games Corpus, a large corpus of task-oriented dialogues. We show that the likelihood of occurrence of a turn-taking attempt from the interlocutor increases linearly with the number of cues conjointly displayed by the speaker. Our results are important for improving the coordination of speaking turns in interactive voice-response systems, so that systems can correctly estimate when the user is willing to yield the conversational floor, and so that they can produce their own turn-yielding cues appropriately. Información suministrada por el agente en SIGEVA

Palabras Clave

spoken dialogueprosodyturn-taking